Moonwalk(s) can be placed on level grass & pavement. Grass is the preferred outdoor set-up location for the safety of the users. We will not set-up on plain dirt or sand.

My yard slopes a bit. Will this be a problem?

A slight slope is not a problem. If the area slopes more than a little, we need an alternate location. Safety is the most important. Please have an alternate location in mind if the first place is slope to much.

Will the Moonwalk(s) harm my lawn?

We can not guarantee that the moonwalk(s) will not have an affect on your lawn. Due to the weight of the moonwalk(s) and depending on the length of time the moonwalk(s) is in use, flattened grass is common but not permanent. During the heat of the summer, it is not uncommon to see burned blades of grass a few days after the moonwalk(s) has been removed. The grass typically recovers within a week or so. We will use a tarp that will protect the grass from permanent damage due to the shifting motion of the moonwalk(s).

Can they be set-up indoors?

Yes! Moonwalks can be set-up indoors providing there is enough ceiling clearance. 15 to 25 feet vertical clearance is needed for the differ kinds of moonwalks. Gyms, auditoriums and other large halls are perfect. Sandbags will be use to anchored the moonwalk(s) and should never be removed by anyone except MJ MOONWALKS employer

Can they be set-up in parks?

You will have to check with the cities Park and Recreation Department for there regulations. Some locations may also require you to take out “Additional Insured” & give them a copy of the document for the date/time of your event.

How do I reserve or make reservations?

We take reservation on a first come first serve basis. To ensure availability, we suggest you book 4-6 weeks prior to your event. To reserve your moonwalk(s) call 712-328-4316. We will mail you a contract for you to look over and for you to sign or you can print one out from the bottom of the web side fill it out and sign the contract. Than mail it to us along with your 50% down payment to hold your date. (Check or Money Order) to: MJ MOONWALKS. With the balance paid in full and a $50.00 CASH Cleaning fee per moonwalk to be paid two weeks before the event, unless you make arrangement in advance to paid the balance in cash on delivery and before set up of the moonwalk.  

What if I need to change my reservation?

Please contact us if you need to change your reservation as soon as possible. We will be glad to assist you in anyway possible. (Subject to availability)

Is there a deposit required?

One Half (1/2) of the rental fee at the time of booking. The rest to be paid in full two weeks before date. If you are paying by cash. You may pay the rest the day of delivery & before the moonwalk(s) is set-up but arrangement has to be make in advance for payment in cash only. Also there is a $50.00 cash cleaning fee on all moonwalk rental

How much room do I need?

The amount of room varies between each moonwalk. A minimum of 4 feet on all four (4) sides is required. Moonwalks must be away from all fences, pools, play sets, overhead utility lines, low hanging tree branches and any other permanent standing structures. Vertical clearance measurements are about 15 feet to 25 feet. We would be happy to discuss space requirements when you make your reservation.

What kind of supervision is necessary?

All of our moonwalks requires adult supervision (18 years and older) at all time! The prices for our equipment rentals assume that you, the customer, will provide competent adult supervision for the safety of the users. For an extra fee of $15 per hour (min. 4 hours) MJ MOONWALKS will provide someone to supervision moonwalk(s) during your rental time.

What is your cancellation policy?

Two weeks notice for full refund. If less than two weeks. There will be no refund but you may reschedule up to 360 days with an extra reschedule fee of $25.00. (Subject to availability)

Does it get hot inside the moonwalk(s)?

The moonwalk(s) are covered for protection and have netting on all walls to allow for air circulation and visibility. Yes, the moonwalks can get very hot so the person who supervision the moonwalks sure watch how hot the moonwalk gets.

How many people can bounce at one time?

Separate groups of children according to size and/or age.

Do not exceed the recommended capacity per age as listed below:

Children under 5    6-8

Children 6-8            5-6

Children 9-13          4-5

Teens/Adult            2-3

(Not to excess 350 lbs max)

What do I do if it starts to rain during the party?

In case of rain, remove everyone from moonwalk(s) and unplug blower(s) and extension cord from Receptacle. After deflated, cover moonwalk(s) with tarp or plastic to keep rain off the moonwalk(s) and help keep all areas dry.

What about weather?

Because the moonwalk(s) run on electricity, they cannot be set up in the rain &/or thunder/lightning storm or winds exceeding 15 mph. If it looks like a storm is coming & you wish to cancel, there is NO REFUND but you can reschedule up to 360 from that date with no charge. But, if delivery is made & it starts to storms you will not receive your refund or be able to reschedule a date without a reschedule fee of $25.00 extra. (Subject to availability)

Can MJ MOONWALKS & PARTY RENTAL cancel on us?

Yes! We also watch weather conditions and reserve the right to cancel a booking if the conditions are not safe. **Any downpour, lightening or high winds are unsafe conditions for operation. Once the moonwalk(s) is up and operational, there is NO REFUNDS.

Are the moonwalks clean?

Yes! All of our moonwalks are cleaned and disinfected after each and every use.

What payment terms do you accept?

We accept money order or checks if the event is more than two weeks away. If less than two weeks we only except cash. We are not set up for credit cards at this time.  50 % down at booking and balance due along with $50.00 Cleaning fee per moonwalk two weeks before date of event unless arrangement is made in advance for payment in cash on delivery.

What time do you deliver and pick up the moonwalk(s).

We arrive half hour to 45 min. before your scheduled time for set-up.  We return after your rental period is complete. Please be assured that you are not paying for our set-up or take-down time but for your actual hours of bounce time.

What are your hours of operation?

Our hours are 8 a.m. till 8 p.m. 7 days a week. In case of a Emergency we will still answer by calling 712-328-4316 after hours.

Can I pick up the moonwalk(s)?

No! We offer FREE delivery to our customers within 30 miles of our location. There is a $2.00 per mile charge for delivery & pick up outside of that 30 mile area.